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Get out cause this company won’t help you when you need it. The app itself lacks functions and feels basic.

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MAKE SURE TO REMOVE YOUR AUTO PAY CARD BEFORE YOU CANCEL otherwise they’ll still charge you the full amount even though you cut it off 2 weeks early from the due date.

Because of all these terrible experiences, I left and switched to another company *cough* t-mobile *cough*. I needed my phone urgently for the next day as I use it for work. You have to wait 2 days of shipping and then the whole set up process and send a request if you want to keep your old number. 2 years later my phone died and I needed it for work the next day. Tell my why it took 10 phone calls to get NOTHING done which each representative telling me the same thing “you’ll get a sim in the mail, the process takes a few days” when in reality all the back and forth took 2 months for NOTHING to get done except waste my time. My issues started trying to merge my phone number account with my husband’s already existing internet plan. I had spectrum mobile for about 2 years and at first I thought it was great. Let me tell you, when someone who used to work in the customer service industry tells you this company has really bad customer service, believe them! It costs you more money to get new customers vs maintaining the ones you have. Spectrum there is a lot of competition out there, keep your customers happy. After the price jump on our bundle of services, and losing channels we had for years, that are no longer in our tier unless we pay extra, we are looking into “cutting the cord” and getting our services elsewhere. Why is this not available? And my mobile service is thru AT&T, not Spectrum. I could even send that VM to my email if I wanted to keep it or forward to a family member so they could listen to it.

I’d tap on the notification on my iPhone, and it would take me directly to the TWC app and I could listen to the voicemail. If there was a voicemail, there was notification would pop up as well. It would show the name of the caller and time of call, (just as it shows up on ur TV, if you have turned on ur called ID in settings on ur remote). Also with the TWC app, I was able to receive notifications on my iPhone of an incoming call on my home number pretty much in real time.

Spectrum Enterprise: For when your office means business.

Spectrum News: Local news, weather, events and more.

Spectrum Sports: Never miss a game when you’re on the go.

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Spectrum TV: Stream movie and TV favorites right from your phone.

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Ědd Spectrum Mobile or upgrade your Spectrum TV and Internet services in the app.

Instead of calling, find quick answers with in-app support.

Ĝheck and manage Spectrum Mobile data usage and plans.

Ědd household members and manage their access.

Ĝhat with Spectrum customer service and get help anytime, anywhere Schedule appointments and track your technician in the app.

Ĝonnect to Spectrum WiFi access points nationwide.

Upgrade to Advanced WiFi and extend your internet reach across your home or business.

Troubleshoot your WiFi and internet connections.

ğind statements: Review previous billing statements and history.

Set notifications: We’ll let you know when your payment is due.

Schedule one-time payments: Control how and when your Spectrum payment is sent.

Ğnroll in Auto Pay: Never miss a billing due date.

Pay your bill for Spectrum Mobile, Internet, TV and Home Phone.

We’ve made it even easier for you to sign in and manage your Spectrum account all in one place with My Spectrum App.

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You’re on the move and so are we! Download the new My Spectrum App, now including Spectrum Mobile services.